1] List of CPIO’s and Appellate Authorities

2] Name of the Transparency Officer

3] Disclosures under Section 4 (1) (b) of the Right to Information Act, 2001

1] List of CPIO’s and Appellate Authorities

List of CPIO and the Appellate Authority under Section 5(1) of the Right to Information Act, 2005, for Mumbai Customs, Zone - III

2] Name of the Transparency Officer :

PUBLIC NOTICE No. 03/2011

Sub: Designation of TRANSPARENCY OFFICER – Reg.

This refers to the directives of the of the Central Information Commission, contained in its order No. CIC/AT/D/10/000111 dated 15-11-2010,Board's letter F. No. 295/7/2010-CX.9 dated 08-02-2011, this office Public Notice no. 2/2011 dated 20-09-2011. Consequnet to the transfer of Shri. P.M. Govande, Commissioner, the name and other details of the Transparency Officer now designated for the Office of the Chief Commissioner of Customs, Mumbai Zone-III are given below for information

( F. NO. S/II-41(29)CCO-III/RTI/07-08 ; Mumbai 2nd Nov., 2011 )

3] Disclosures under Section 4 (1) (b) of the Right to Information Act, 2005

OFFICE OF CHIEF COMMISSIONER,  CUSTOMS MUMBAI ZONE – III

(i) The particulars of its organization, functions and duties;

a) The office of Customs,Mumbai  Zone –III is headed by the Chief Commissioner under the overall jurisdiction of the Central Board of Excise and Customs of the Department of Revenue under the Ministry of Finance, Government of India and functions from 5/6 floor, Avaz Corporate Park, Makhwana Lane, Marol, Andheri (East), Mumbai-59. This office acts as an interface between the Board and the field  formations of Commissionerates of Airport, Preventive Commisionerate and Import & Export Commissionerates of Air Cargo Complex. The functions mainly include concerning levy and collection of customs duties, prevention of smuggling and evasion of duties and all administrative matters relating to customs formations under this zone. The Chief Commissioner’s Office discharges the various tasks assigned to it, with the help of its field formations.

b) The Chief Commissioner of Customs office consists of one Additional Commissioner, one Deputy Commissioner and supporting staff consisting of group “B” and “ C” staff. They monitor the revenue collection, formulation of trade facilitation measures, preventive and anti-smuggling checks, recovery of disposal of pendencies, redressal of the grievances and complaints of the trade/public. Co-ordination among the Commissionerates of the Zone and effective interaction with the trade to facilitate the import and export operations are also handled by this Chief Commissioner’s Office. It also keeps the Central Board of Excise and Customs posted of the progress in revenue collection and Customs related work achieved by the Zone through periodic statements and reports. It also analyses the trend of imports / exports and smuggling activities

c) The Deputy Commissioner in Chief Commissioner’s Office is designated as CPIO to handle requests under the RTI Act, vide Public Notice No. 02/2010 dtd : 28.04.2010 and Additional Commissioner of Customs in Chief Commissioner’s Office is designated as Appellate Authority vide Public Notice No. 03/2010 dtd : 07.07.2010.

(ii) the powers and duties of its officers and employees;

The officers and staff of this office are committed in its Citizen Charter, to provide to trade & industry time bound and speedy cargo clearance facility, quick redressal of grievance, and inculcating in its officers’ sense of service with stress on

(i) Integrity and judiciousness

(ii) Courtesy and understanding

(iii) Objectivity and transparency

(iv) Promptness and efficiency

 Steps are afoot to further professionalize Customs to be able to render efficient and prompt service to the clients almost at par with those rendered by other customs services in developed countries.

The Powers of officers of customs have been elaborated in Section 5 of the Customs Act, 1962 and are laid as under -

 (1) Subject to such conditions and limitations as the Board may impose, an officer of customs may exercise the powers and discharge the duties conferred or imposed on him under this Act.

 (2) An officer of customs may exercise the powers and discharge the duties conferred or imposed under this Act on any other officer of customs who is subordinate to him

The work is delegated to various categories of officers within the framework of the law

This office consists of the following officers and staff

1. 1 Chief Commissioner

2. 1 Additional Commissioner

3. 1 Deputy commissioner

4. 1 Appraiser

5. 8 Superintendent

6. 1 Personal Secretary

7. 15 Inspector(Preventive officer / Examiner

8. 7 Senior Tax Assistant /Tax Assistant

9. 3 Havildar

10. 1 Sepoy

The overall head of the Organization is the Chief Commissioner. The affairs of the Office are managed by the Additional Commissioner. The working of the CCO is regulated through Dy. Commissioner. The office is further divided into different sections headed by Superintendents and Appraiser who are entrusted to look after the daily working of this office. The basic executive functions are performed by Inspectors / Examiners. The clerical works are attended by ministerial Staff of STA/TA. The works related to dispatch of daily correspondence, movement of files and records, opening and closing of office etc are attended by Sepoys / Havildars.

Duties: The duties are as under:

This office has 6 sections namely, i) Admn cum CIU ii) Tech-I iii) Tech-II iv) Tec-III

v)Legal and review vi) Statistics.

The details of the work process / allotted is as under:

(iii) the procedure followed in the decision making process, including channels of supervision and accountability;

a) The Chief Commissioner monitors the working of all the Commissionerates in the Zone. Since the Policy formulations are exclusively in the domain of the Board, policy implementation in spirit of the laws so formulated forms the major functions of this office. It is needless to say that since India is a great democracy in the world, the tenets of democratic ideals are embedded in each of its organisations and their working. The Chief Commissioner’s office collates and compiles various trade representations, problems faced by the Trade and Industry and forwards them to the Board which become ingredients for policy formulation.

b) Decision making in the organization is based on decentralization that is to say that there is a definite delegation of authority and responsibility to different levels of the organization. Such delegation is laid out either in the Customs Act, 1962 or the Rules made there under or vide various circulars issued by the department from time to time.

c) Since this office is entrusted with the main work of implementation of the Customs Act and Rules, and Board’s orders, all aspects of Revenue are monitored and status given to Board in the form of weekly, monthly, quarterly reports.

d) All references received from the Trade and Field formations are put up by concerned sections to the AC/DC in the CC Office. The file notings are prepared by EO / Inspr. The relevant notification / circulars etc are explained by Suptd / AO. The main recommendations are made by AC /DC /ADC and finally the important decisions are approved by the Chief Commissioner.

(iv) the norms set by it for the discharge of its functions;

The mission of the organisation is to achieve excellence in the implementation of Customs Acts and Rules aimed at:

• Realizing the revenues in a fair, equitable and efficient manner

• Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach

• Facilitating trade and industry by streamlining and simplifying Customs and Excise processes in light of the guidelines prescribed and facilitating the Trade and Industry

• Creating a climate for voluntary compliance by providing guidance and building mutual trust

• Combating revenue evasion, commercial frauds and social menace in an effective manner

To achieve its mission, the Zonal Office has taken on priority to utilise the both man and material resources at its disposal in :

1.      Enhancing the use of Information Technology

2.      Streamlining Customs and Excise  Procedures 

3.      Encouraging voluntary compliance 

4.      Evolving cooperative initiatives

5.      Assisting in the formulation of Tariff policies

6.      Combating Revenue evasion, commercial frauds and social menace effectively

7.      Measuring conformance to service delivery standards

8.      Developing professionalism and responsibility

(v) The rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions;

Available on CBEC Website i.e. http://www.cbec.gov.in/

(vi) a statement of the categories documents that are held by it or under its control :

The office documents are generally processed and stored in the form of files and folders. Files and documents related to work assigned to concerned Sections of this office are duly catalogued, indexed and entered in Registers and these are kept in the custody of respective Sections.

(vii) the particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof;

The members of Public can write to this office on any such issue or seek appointment for meeting if required.

(viii) a statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public;

No trade meetings are held in this office: However, Open House Meetings with Trade Representatives / Importers and Exporters are held at regular intervals jointly by the Customs zonal Offices in Mumbai. The minutes of the meeting are uploaded in the office website.

ii) The Citizen’s Charter of the Department envisions that the Customs & Central Excise officers shall carry out their assigned tasks with integrity and judiciousness; courtesy and understanding; objectivity and transparency; promptness and efficiency. The officers are also committed to providing every possible assistance to the public and trade in implementation of the Customs policies and procedures. The Customs department has also initiated a number of measures to ensure that complaint(s)/grievance(s) are minimized and where received these are attended to promptly.

iii) In order to take care of the grievance(s)/complaint(s) the department has put in place a grievance redressal mechanism in the field formations of Customs. The grievance redressal mechanism can broadly be categorized as:

a) facilitation for receipt and guidance of complaints / representation at the inward Section in CC Office.

b) redressal of vigilance complaints

c) Prompt handling of the complaints / grievances received through CPGRAMS ( Central Public Grievances Monitoring System )

(ix) a directory of its officers and employees;

S.No.	Name	Designation	Telephone Numbers:
1	Vineet Kumar	Chief Commissioner	28509937, 22619258
2	Ram Niwas	Additional Commissioner	28599762
3	K.P. Saseedharan	Deputy Commissioner	28524835
4	Ruda .J	Personal Secretary	28509937
5	R.Pujari	Appraising Officer	2850 0042 Extn: 505
6	DM Shinde	Supdt	2850 0042 Extn: 502
7	CB Pawar	Supdt	2850 0042 Extn: 505
8	U.K. Sukumaran	Supdt	2850 0042 Extn: 504
9	Ashok Kumar	Supdt	2850 0042 Extn: 504
10	KS Nair	Supdt	2850 0042 Extn: 504
11	Marietta Azavedo	Supdt	2850 0042 Extn: 504
12	AM Kalamthekar	Supdt	2850 0042 Extn: 504
13	CJ Francis	Supdt	2850 0042 Extn: 503
14	Dinkar Kumar	Inspector	22619258
15	Madhuri Jadhav	Inspector	2850 0042 Extn: 502
16	Shailesh Kumar	Inspector	2850 0042 Extn: 503
17	Bharati Chandarkar	Inspector	2850 0042 Extn: 505
18	SP Shah	Inspector	2850 0042 Extn: 504
19	GM Veerabhadrayya	Inspector	2850 0042 Extn: 505
20	Sujata Morjkar	Inspector	2850 0042 Extn: 503
21	Kiran Phadke	Examiner	2850 0042 Extn: 502
22	Snehal Jadhav	Examiner	2850 0042 Extn: 502
23	Anand Prakash	Examiner	2850 0042 Extn: 505
24	Thomas Philip	Examiner	2850 0042 Extn: 505
25	Nitin Sawant	Prev Officer	22619258
26	Anita Pinto	Prev Officer	28509937
27	Vilas Potdar	Prev Officer	22619258
28	SP Save	Prev Officer	2850 0042 Extn: 503
29	Govind Saha	TA	28509937
30	Jane S.N	STA	22619258
31	Deepa Koshy	STA	2850 0042 Extn: 505
32	Ishwar Randive	STA	2850 0042 Extn: 505
33	Pinaki Saha	TA	2850 0042 Extn: 505
34	Shilendra Kumar	TA	2850 0042 Extn: 505
35	JP Patil	TA	2850 0042 Extn: 504
36	LP Thakur	Havildar
37	SR Boite	Havildar
38	CD Mayekar	Havildar
39	G.K. Kokane	Havildar
40	SD Mokal	Sepoy

(x) the monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations;

Designation	Group to which belongs	Pay Scale	Grade pay
Chief Commissioner	'A'	67000-79000	-
Addl. Commissioner	'A'	37400-67000	8700
Dy. Commissioner	'A'	15600-39100	6600
Superintendent / Appraiser	'B'	9300-34800	4800
Sr. P. S	'B'	9300-34800	4600
Inspector / PO/ EO	'B'(NG)	9300-34800	4800
Sr. Tax Assistant	'C'	9300-34800	4200
Tax Assistant	'C'	5200-20200	2400
Sepoy / Havildar	'D'	5200-20200	1800

(xi) the budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made;

S.No.	Office	RE in Rs. And in ( 000 )
1	CCO, Mumbai, Zone-III ( Total)	897950
2	CSI Airport	277086
3	ACC Commissionerate	175617
4	Preventive Commissionerate	445247

This office does not have independent budget. The budget allocated to whole zone is allocated to each of the Commissionerte under this Zone. The expenses of this office are derived from the Budget allotted to CSI Airport Commissionerate.

The proposed expenditures and disbursements are reflected in respective Commissionerate offices.

(xii) the manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes;

NOT APPLICABLE

(xiii) particulars of recipients of concessions, permits or authorisations granted by it;

NOT APPLICABLE

(xiv) Details in respect of the information, available to or held by it, reduced in an electronic form.

The administered Acts and Rules are available on the CBEC website http://www.cbec.gov.in/). All Notifications, Instructions and Circulars issued from time to time are also made available on this website.

(xv) the particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use;

The details of the minutes of the Open House Meetings are uploaded on the  Zonal Website. http://www.mumbaicustoms3.gov.in. No Library is maintained in this office.

(xvi) the names, designations and other particulars of the Public Information Officers;

The details are mentioned in the paragraph at Serial No.1]

xvii) such other information as may be prescribed; and thereafter update these publications every year;”

The relevant information is updated as and when required.